✉️ Contact

We're local.
Talk to us.

Questions, feedback, partnership ideas — we respond the same day. No support tickets. No chatbot.

Send us a message
Fill in the form and we'll get back to you within a few hours. For urgent matters, email us directly at [email protected].
We read every message. Typical response time: same day.
Message received!
Thanks for reaching out. We'll reply to your email within a few hours — usually the same day.
✉️
General Inquiries
Questions about the platform, how it works, or anything you're curious about before joining.
[email protected]
🔧
Technical Support
Account issues, billing questions, or anything not working as expected. We respond same day.
[email protected]
🤝
Partnerships
Venue chains, fleet operators, industry associations, and event organizations — let's build together.
[email protected]
📰
Press & Media
Covering the SWFL food truck scene or writing about the platform? We're happy to talk.
[email protected]
📍
Service Area
Serving 21 cities across Southwest Florida — Lee, Collier, Sarasota, Charlotte, and Hendry counties. Expanding to new regions after SWFL launch.
⚡ Typical response: same day
Common questions
Visit our home page and fill out the founding member form. You'll lock in your rate ($29/mo Standard or $49/mo Pro) before we raise prices. Founding rates are locked for life as long as you stay subscribed.
The platform is fully optimized for mobile browsers — it looks and works like a native app without the App Store. A dedicated iOS and Android app is on the roadmap for later in 2025.
Each truck profile is a separate subscription, but we're building fleet management tools. Email [email protected] with your fleet size and we'll work out a multi-truck discount.
Yes. We're building depth in Southwest Florida first — 21 cities across Lee, Collier, Sarasota, Charlotte, and Hendry counties. After a successful SWFL launch, we repeat the model in other high food-truck-density markets. If you're outside SWFL, join the waitlist and we'll notify you when your region opens.
Verified identities on both sides, structured request forms so you get all the info you need, direct messaging, a dashboard for managing everything in one place, and zero scam exposure. Facebook groups have no accountability layer — ServiceWindow is built entirely around it. Read more on our About page.